Back in ActionCustomer Comments
We love to get feedback from our customers. We often hear great things about the products we sell and the service our staff offer. If you have something to say about our company, we'd love to hear from you. Here are some of the things people have said.
NB: To see all Customer Comments, please click here.
[ Got Feedback? ] Recommended by: Our Customers
"I purchased the Balan Kneeling Chair, which does the trick perfectly. It arrived promptly. However, the wrong part was supplied, not enabling me to fit the back extension. Back in Action though very quickly supplied the replacement part, which works perfectly."Mar 2013
"My wife expressed interest in a 'kneeling chair' as a possible Christmas present, and dropped the name BackinAction.com as somewhere for me to start looking. It's not Christmas yet, so I can't comment on the chair itself, but the experence of researching, learning about, comparing options, and ordering just couldn't be easier. Exemplary service and extremely fast delivery has made my Christmas present buying chore much easier this year. Now I look forward to trying the chair itself if I can prise her off it!"Dec 2012
"Ordered a Varier variable chair by telephone, and worked with Abbey. She was wonderfully helpful not only with knowledge about the chair itself (though I was familiar with the chair, she could provide even more detail), but also with selection of fabric colour (she gives a very accurate description of the kind of 'red' you'll get!). Delivery was prompt, and if you do comparative shopping you'll see the price is also very good. Website is thorough and informative, clearly written - helps you narrow down what you might like before telephoning or visiting. Nothing like a family business for the personal touch. Very pleased. Thank you!"Aug 2010
"I paid for my new Vario Wing chair by telephone on the morning of Wednesday 12 May. I was amazed and very impressed to take delivery of the item yesterday morning, less than 24 hours after completing my payment. I am now sitting on the chair as I type. Thank you so much for the very efficient service."May 2010
"Just spoken to Abby (hope that is the correct spelling) in the London office and wanted to pass on how helpful and knowledgeable she was. She knew all the products so well and was able to recommend the ones she thought would be most relevant to us. Also suggested that we email for expert advice before purchasing. Please pass on our thanks to her."Mar 2010
"Just to say my replacement seat for my Variable chair arrived today and what a difference... I feel very comfortable at my computer now... shouldn't have waited years to replace it! And the bonus was that the knee pads were included... making the price less shocking! Thank you."Dec 2008
"I have used a Thatsit Kneeling Chair with Backrest for about 8 years, having returned to it (and you) after an uncomfortable and painful period with an alternative suggestion from another Company. Having left the Company, there was a scrum going on as to who was going to get my chair! I will not miss the Company but I will miss my old and faithful chair. I also know my chair will remain one of the most popular pieces of office furniture."Oct 2007
"Thank you - the kneeling chair is a brilliant device particularly since I sit at a screen for several hours a day. The chair combined with a bit of yoga has completely removed my chronic back problem so thank you very much."Mar 2007
"Breathtaking - I ordered a Stokke Variable yesterday about midday and it was delivered before 9.00 this morning. From Amersham to north Essex is not the equivalent of a moonshot, I know, but it is still a remarkable performance. Thanks."Feb 2007
"I just wanted to say thank you. I ordered a Stokke Variable Kneeling Chair on Tuesday and it arrived the next day. You also price matched and knocked an extra ú5 off the price. Excellent service, well done."Oct 2006
"I just wanted to say thank you and well done for your excellent service. I ordered a kneeling chair on Monday this week and was very pleasantly surprised to see it arrive within a day. Also, the chair itself is excellent - just what I was after."Sep 2006