Contact Us

We'd love to hear from you.

You can contact us online, by phone or in store.

By phone or in store

• Pre-Sales by phone or instore
  To enquire about a product, its suitability or to order
• After-Sales by phone
  For existing orders or warranty issues

Whether you visit us, call us, or use the online form below, our staff are experts. They will ask intelligent questions and help you to find the best solution. So if at all possible, call us or plan a visit to one of our showrooms.

To enquire about a product, its suitability or to order, call one of our stores:

Try in Store:

After-Sales

To contact us about an existing order, or to let us know about any slight problems, call our after-sales team on 01494 434372. Calls are normally taken by the department's answering machine and actioned promptly Monday-Friday, 9.30 to 5.00. If your needs are not satisfied promptly, please phone the store detailed on your order/invoice.

Online

GREAT NEWS: Our online messages are handled by our in-store staff!... not a call-centre.

Read about our staff, why and when they can help you... Click here

Our staff will see your incoming messages during normal store opening. You will get skilled, sensible advice from non-commissioned staff. Online messages are visible to all Back in Action shop staff, and the first available across all our stores will answer your question.

Want to send a picture? Click here

After sending us your first message, we will reply with a secure communication page where you can upload any documents relevant to your message.

Try in Store: