Price Match Policy
At Back in Action we want to ensure you get superb value and service every time.
We regularly monitor and update our pricing to ensure that you get great products and great service, all at a great price.
If you do find a cheaper like-for-like price, then all Back in Action staff have management approval to match a competitor's price.
Why Do We Love Offering You a Price Match Option?
We would love you to be able to buy from us even if you have a tight budget - We pride ourselves on offering the very best advice, support, stock availability, and service in the industry; achieving these things means we can't always charge the lowest price in the market (although we do try).
We love meeting people, being able to share our knowledge and help you make sure you end up with the best product match for you.
We will still offer the same helpful service and our staff won't make you feel awkward: After all, we are shoppers too and we respect customers who put in the effort to find the best price and service.
Order value under £50
Order value over £50
Order value over £1000
Cheaper prices must be viewable online or on an official quote. Stock availability and delivery timescales must match our service.
And yes - we will even price match ourselves if our own prices drop for any reason after you order.
We've done the hard work for you; our collection is jam-packed full of the very best chairs and gadgets the world has to offer. If we don't absolutely love it - we don't sell it. Everything here has been tested and approved by our team of experts - with more than 170 years of industry experience between them!
We are a high integrity family business. If your request is fair, we will listen and act.
The price match must:
NB: We are unusual in keeping lots of stock for rapid delivery where most other retailers order stock from the factory once they have your order.
If you would rather talk to one of our staff before placing your order, or you are nervous about using your credit card on the internet, don't worry.
On checkout, just select "Pay By Phone". We'll contact you to confirm your order and payment method.
Brilliant service, fast delivery
Back in Action were speedy to respond to my questions, giving me good advice and accurate information, then when I ordered were incredibly fast with their (free) delivery. And the best value Stokke products on the net! Highly recommended.