Price Promise

Price Match Policy

At Back in Action we want to ensure you get superb value and service every time.

We regularly monitor and update our pricing to ensure that you get great products and great service, all at a great price.

If you do find a cheaper like-for-like price, then all Back in Action staff have management approval to match a competitor's price.

We are always happy to chat about pricing by phone 02079359120 Monday - Saturday 9am -5pm. 

Price Match Policy

Price Match Promise:

Why do we love offering you a 7-day Price Match promise?

We pride ourselves on offering the very best advice, price, support, stock availability, and service in the industry, plus: we love meeting people, being able to share our knowledge and helping make sure you end up with the best product for you. If we have missed a special offer in the market - just let us know and we will match or beat it.

We will still offer the same helpful service and our staff won't make you feel awkward: After all, we are shoppers too and we respect customers who put in the effort to find the best price and service.

Order value under £50

  • If you find your order cheaper elsewhere within 7-days, we will match that price.

Order value over £50

  • If you find your order cheaper elsewhere within 7-days, we will beat the price by £5.
  • If you claim this Price Match Promise in-store we’ll double the discount to £10.

Order value over £1000

  • If you find your order cheaper elsewhere within 7-days, we’ll beat that price by £25.
  • If you claim this Price Match Promise in-store we’ll double the price beat to £50.

Cheaper prices must be viewable online or on an official quote. Stock availability and delivery timescales must match our service.
And yes - we will even price match ourselves if our own prices drop for any reason after you order.

NB: We are unusual in keeping lots of stock for rapid delivery where most other retailers order stock from the factory once they have your order.

Payment Policy:

If you would like to talk to one of our staff before placing your order, or you are nervous about using your credit card on the internet, don't worry:
- At checkout simply select "Pay By Phone" abd we will contact you to confirm your order and payment method.

Brilliant service, fast delivery
Back in Action were speedy to respond to my questions, giving me good advice and accurate information, then when I ordered were incredibly fast with their (free) delivery. And the best value Stokke products on the net! Highly recommended.

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