We've made our online ordering simple and our online returns policy equally simple. You can place your order now with complete peace of mind.
After delivery of "from stock" online orders, you have 14 days to inspect your choice. During the 14 days, you can request a swap, or notify us of a return by many easy methods.
NB: Please do not assemble goods if you plan to return them. We cannot accept returns of pre-assembled items.
Back in Action was started in 1987 by David Newbound, an engineer who suffered a debilitating neck injury & his wife Lindall Pearce, an artist with an eye for design.
David formed the company when he discovered there was an alternative to constant pain, to share information and products to help other people.
Over the last 35 years we have helped thousands of people, we're very proud of what we do & our caring compassionate team.
