Back In Action Stores

Now Open By Appointment!

We are delighted to be open again!
Store visits are now by appointment in each store for the safety of both customers and staff.

Do you need to travel?

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Back In Action Stores

How To Book:

Due to incredibly high demand we are are currently operating a waiting list for appointments.
Simply fill out our contact form below with your preferred store and one of our brilliant team will be in touch to book you in!

Before you visit:

We want to be able to help as many people as possible live pain free and we can only do that safely with strict controls on in store capacity. Please do not travel if you do not have a confirmed appointment time.
In order to keep our customers and our staff safe, we require that the below statement is true for all visitors:

“I have no Covid-19 symptoms, will maintain 2m distancing, have not been advised to self-isolate, will sanitise my hands on entry and will wear a mask during my visit. If I am unable to bring a mask I will wear one provided by BackInAction.”

Each visitor will need to confirm this statement before an appointment and sign the statement on arrival.


Appointments are 1.5hrs with half an hour between each appointment to allow for surface cleaning.
We may occasionally allow multiple appointments where customers wish to visit different areas of the store.

Appointment times:

October & November: Amersham, Bristol, Marlow.
Tuesday to Saturday:

  • 9.30am - 10.30am
  • 11am - 12.30pm
  • 1pm – 2.30 pm
  • 3pm – 4.30 pm

NB: Our London Store is fully booked so is temporaily closed for new appointments.
isits to our Amersham or Marlow stores are around a 40 minute drive / 35 minute train from central London with free on site parking at Amersham.
Get in touch below to be added to the London waiting list or for out of London appointments.

Vulnerable persons:

We have reserved the first appointment of each week in each store for those who are particularly vulnerable to Covid-19. Please let us know if this applies to you so we can discuss availability.

Mask Use & Sanitiser

  • All customers will be required to wear a mask that covers both the mouth and nose while inside our stores.
  • If you have been unable to source our own suitable face covering we will provide one on arrival in a sealed bag.
  • On arrival all customers will also be provided with a complimentary sanitiser spray bottle and a pen for use in the store.
  • All customers will be required to use the provided sanitiser fluid on arrival and occasionally throughout the visit.

Samples in the stores:

We will be asking our customer not to touch any items unnecessarily. Our team will make samples, colour cards and leather swatches available for viewing.

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